Geek Squad focuses on quick turnaround for PC repair

Best Buy's computer service and repair venture Geek Squad set up a warehouse near Louisville last year due to it's proximity to the UPS air hub nearby, which enables it to receive packages much faster and are able to send back repaired item quickly as well. The state of Kentucky also offered the company tax benefits of around $9.3 million. On average, Geek Squad repairs 2,000 laptops every day at this facility. The company estimates that they will be repairing 700,000 PC's in the next year, although the number of laptops they service is increasing, and the methods of fixing them is getting more complex.